Now available to all families
Your window into
every moment of care.
The PLC Family App gives you real-time visibility into your loved one's care — post-visit updates, carer notes, and wellbeing summaries. All in one place, after every single visit.
Premium Life Care
Margaret's Family Portal
Latest visit update
"Margaret was in wonderful spirits today. We finished her crossword together and she told me all about her garden in Somerset. She ate a full lunch and asked after you."
24
Visits this month
100%
Updates received
Family notified
Update sent · just now
What the App Does
Everything a family needs to stop worrying
Post-visit notifications
You receive an update automatically within an hour of every care visit — no need to chase, no need to wonder.
Detailed visit notes
Every visit is logged with a structured note — mood, activities, meals, observations. A full picture, not a one-liner.
Carer profile & history
See your loved one's assigned carer — their background, experience, and a full history of their visits together.
Wellbeing trends
Track how your loved one is doing over time — mood patterns, activity levels, and any changes your coordinator flags.
Upcoming schedule
See all upcoming visits at a glance — date, time, and which carer is attending. No more uncertainty about what's planned.
Secure & private
Your family's data is encrypted and accessible only to authorised family members. We treat your privacy with the same care as your loved one.
How It Works
From visit to your phone in under an hour
01
Carer completes the visit
Your carer spends quality time with your loved one, as planned.
02
Update logged on mobile
Before leaving, the carer completes a structured visit note on their phone — takes under 3 minutes.
03
You're notified instantly
Your family receives a push notification and email with the full visit summary.
04
Full history always accessible
Every past update lives in your portal — searchable, organised, and always there when you need it.
The Family Portal
What you'll actually see
Good morning, Sarah.
24
Visits this month
😊
Mum's mood today
0
Concerns flagged
Recent visit updates
Today, 2:14pm
Margaret was in wonderful spirits. We finished her crossword and she told stories about Somerset. Full lunch eaten.
Sarah, your companion
Yesterday, 10:30am
A quieter morning — Margaret was a little tired but in good spirits. We listened to Radio 4 and had tea together.
Sarah, your companion
Full transparency, always
See exactly what happened on every visit — mood, meals, activities, and any concerns — written by the carer who was there.
Multiple family members
Invite siblings, other relatives, or a trusted contact. Everyone who needs to stay informed can access the portal.
Direct line to your coordinator
Have a question? Message your named coordinator directly from the app. A real person responds — not a call centre.
Included with every care package
There's no extra charge for the Family Portal. It's built into every Premium Life Care service — because transparency isn't optional.
Ready to experience care differently?
The PLC Family App is included free with every care package. Request a free assessment and you'll get portal access from day one.
Request a Free Assessment